Ordering, Shipping, Payment Questions
Questions about ordering, returns, shipping, payment, etc.
Shipping and Payment
- Do you store or save my credit card information
- How do I track my order?
- How do you ship, and what are the shipping charges?
- I was notified that there is a problem with my credit card. I called my credit card company, and they tell me that the charge went through.
- My order is on hold, or has been cancelled, why?
- I paid using PayPal but I can’t find my order
- Do you ship to APO/FPO/Hawaii/Alaska address?
- When will I receive my order?
- Can you ship products to P.O. Boxes?
Ordering and Finding My Color
- The color name on my paint code label is different than what I thought. How can I confirm I have the right color?
- Can the same clear coat be used with all paints?
- Can you add to an order once it’s placed?
- Order problems! Wrong paint, order never arrived, order is incomplete, order damaged in transit, etc…
