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Ordering, Shipping, Payment Questions
Ordering, Shipping, Payment Questions
Questions about ordering, returns, shipping, payment, etc.
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Shipping and Payment
Do you store or save my credit card information
How do I track my order?
How do you ship, and what are the shipping charges?
I was notified that there is a problem with my credit card. I called my credit card company, and they tell me that the charge went through.
My order is on hold, or has been cancelled, why?
I paid using PayPal but I can’t find my order
Do you ship to APO/FPO/Hawaii/Alaska address?
When will I receive my order?
Can you ship products to P.O. Boxes?
Ordering and Finding My Color
The color name on my paint code label is different than what I thought. How can I confirm I have the right color?
Can the same clear coat be used with all paints?
Can you add to an order once it’s placed?
Order problems! Wrong paint, order never arrived, order is incomplete, order damaged in transit, etc…
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