Ordering, Shipping, Payment Questions
Questions about ordering, returns, shipping, payment, etc.
I paid using PayPal but I can’t find my order, why?
For certain Paypal payment methods, such as a bank transfer via Paypal, the funds take a couple extra days to transfer to our account. In these cases (which are essentially an e-check), we will hold the order until the payment has cleared to our account, which may take 2-3 business days. For more information, please contact PayPal. Note that if you use PayPal funds to purchase our products, your funds will immediately transfer to our account, and your order will ship as soon as it is ready.
3960 South 500 West
Salt Lake City, UT